Customer Service Representative
Year Gurugram, Haryana, India
Job Description
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Customer care representative :Provide exceptional customer service through phone, email, and chat. Resolve inquiries and complaints promptly, maintaining customer relationship. Collaborate with teams to ensure effective resolution. Responsibilities:
- Respond to customer inquiries via multiple channels.
- Resolve complaints efficiently, escalating when necessary.
- Maintain accurate records of interactions.
- Stay updated on products and policies.
- Meet or exceed service targets.
- Previous customer support experience.
- Excellent communication and problem-solving skills.
- Ability to multitask and work in a team.
- Performance bonus
- Diploma (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
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Job Detail
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Job IdJD3282957
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurugram, Haryana, India
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EducationNot mentioned
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ExperienceYear