Customer Service Representative
Job Description
Purpose of the Role To ensure collection efficiency, contributing to company's overall growth. Role Description 1. Responsible to call customer and remind for payment/Up Selling 2. Responsible to act as a bridge between field executives and team leaders 3. Responsible for constantly follow up Arrears payment 4. Work consistently to rectify billing error 5. Responsible for Analysis and feedback of unpaid accounts 6. Follow up for reactivation of inactive accounts. 7. Has Target for New prospect generation and New sale closings 8. Should have basic knowledge on MS Excel Key Result Areas To contribute towards company's profitability by ensuring 100% collection both in terms of customer and value resulting to a sustained business with desired customer satisfaction. Recruitment Specifications Education Should have Graduate or equivalent degree Work Experience Should have minimum of 1 - 6 years of relevant work experience in Voice process Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process) Should have experience handling MIS or strong experience with MS excel, MS word Should possess excellent communication and interpersonal skills.
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Job Detail
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Job IdJD2973955
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.350000 per year
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear