Customer Service Representative
Job Description
We are Hiring Front Desk Executive for Color cosmetic company Name of the Position: Front Desk executive (ONLY FEMALE) Years of Experience: 0 TO 1 year Salary: up to 20000 (Negotiable) Roles & Responsibilities Logistics Executive- You are required to handle all the Logistics related queries for Online and Offline when and if required. This shall require the Companies/Parties pertaining to direct partners and aggregators as well. This includes tracking the Shipments, arranging POD, getting deliveries expedited, and Reconciliations. Follo-ups on the Cases on regular basis to meet the timelines to close the case is a must. You shall be co-ordinating with the relevant POCs through telephone and emails for the respective concerns. Ensure that customer satisfaction commitments are met by strictly checking the TAT. Identify and Highlight the shipments that are not fulfilled within the TAT. Raise Disputes and close them in regards to Damaged/Missing/ Lost shipments. Response time to be within 1hr during Working hours for both Comments and DMs and be regularly available with +91-XXXXXXXXXX Job Type: Full-time Pay: 99,693.77 - 920,000.00 per month Schedule:
- Day shift
+91 +91-XXXXXXXXXX
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Job Detail
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Job IdJD2983303
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAhmedabad, Gujarat, India
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EducationNot mentioned
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ExperienceYear