Customer Service Agent
Year Gurugram, Haryana, India
Job Description
b'
Advisor
Location
Gurugram, India
Language
English
Job Advert
Are you looking for a career change with a forward-thinking global organization? We\xe2\x80\x99re on the lookout for Customer Representatives (on-site) who provide voice and non voice process support to an international client to join our team of game-changers from our Gurgaon office.
Reimagine your career
Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other\xe2\x80\x99s success and well-being, proudly united as our \xe2\x80\x9cgame-changers." We\'re recognized with awards like "World\'s Best Workplaces," \xe2\x80\x9cBest Companies for Career Growth, and \xe2\x80\x9cBest Company Culture,\xe2\x80\x9d year after year.
What you\xe2\x80\x99ll be doing
- Providing extraordinary customer experience through voice, email, chat channels
- Working towards consistently achieving and exceeding set targets
- Ensuring first contact resolution at all times
- Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes
- Seamlessly multi-tasking, accessing and switching between tools and platforms to ensure you are able to give the most accurate and complete service possibly
What you\xe2\x80\x99ll need
- Undergraduate / Graduate
- Minimum 2 year of experience working on an international campaign in a contact centre environment
- Fluency in English spoken and written language
- Availability to work shifts in rotational shifts
- Clear credit and criminal records
- Comfortable with night shift
What\xe2\x80\x99s in it for you
- Salary starting from 3,82,000 INR
- Free one side transport facility during odd hours
- Rotational offs
- Medical benefits
- Rewards and recognition all year round
- State of the art facilities including cafeteria, indoor games and other recreation activities
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix + Webhelp their \xe2\x80\x9cemployer of choice.\xe2\x80\x9d
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Job Detail
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Job IdJD3241674
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurugram, Haryana, India
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EducationNot mentioned
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ExperienceYear