Customer Communications Assistant

Year    Chandigarh, Chandigarh, India

Job Description


Responsibilities include Addressing customer inquiries, resolving issues, and providing information about products and services. These professionals must offer effective support, maintain product knowledge, and ensure prompt response times. They gather customer feedback, analyze complaints, and contribute to improvements in service. Customer Communication Executives also play a role in cross-selling and upselling, enhancing customer relationships, and complying with policies and regulations. Maintaining records, providing training, and producing regular reports on communication performance are essential aspects of this role. Their efforts are vital for fostering customer satisfaction, loyalty, and overall business success. Job Types: Permanent, Full-time, Fresher Salary: \xe2\x82\xb912,000.00 - \xe2\x82\xb915,000.00 per month Schedule:

  • Day shift
  • Morning shift
Supplemental pay types:
  • Performance bonus
  • Yearly bonus
Speak with the employer
+91 9501168844

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Job Detail

  • Job Id
    JD3196043
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chandigarh, Chandigarh, India
  • Education
    Not mentioned
  • Experience
    Year