Job Description

You will be part of our Air Logistics team, adding your product expertise + customer service skills to the delivery of customer + operational Excellence.

Your Role

You will be part of our Air Logistics team, adding your product expertise + customer service skills to the delivery of customer + operational Excellence.

Your Responsibilities

• To drive customer engagement, satisfaction + retention in close collaboration with the field sales teams + Operational Care Centers (OCC).
• To build + strengthen customer relationships through daily interactions, regular care visits + proactive consultations.
• To address customers\xe2\x80\x99 inquiries, providing quotations in line with given price bands in a timely manner.
• To support customer onboarding, ensuring all requirements including initial customer orders are captured in the relevant KN systems.
• To collaborate with the Revenue Care Centers (RCC) to adjust credit limits based on business developments + coordinate measures when necessary.
• To analyze all feedback + share recommendations to close gaps.
• To create + review customer reports.
• To ensure delivery against all financial targets + strategic objectives.

Your Skills and Experiences

• Should have 4-8 years of Freight forwarding experience
• Should have Air Logistics Operations knowledge
• Graduate from any recognized university
• Should posses good communication skill

About Kuehne+Nagel With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world\xe2\x80\x99s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
CONTACT subhashree venkatesalu subhashree.venkatesalu@kuehne-nagel.com




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