Job Description

: The company is looking for a high performing Customer Acquisition Manager (Steel Sales ) to help meet customer acquisition, onboarding and revenue growth targets with a strong orientation in digital and metric driven analytical approach. He/She will be responsible for leading and managing a team of Field Sales associates to manage the client funnel and conversion ratios, He/She would also be directly interacting with MSMEs to sharpen understanding of their requirements & buying behavior, enriching client profiles for targeted selling (onboarding). The candidate will also be required to close first few sales to the on-boarded MSMEs. Interaction with distributors, building relationships, understanding and keeping abreast of market dynamics and effective feedback loop are important aspects. Roles & Responsibilities: Achieve new customer acquisition (Registration and Onboarding) target Build and promote strong and lasting relationships with newly on boarded customers to ensure repeat purchase on the platform Market intelligence inputs for pricing, activation, design and execute plan for field actioning and prioritization for business generation Enrich and maintain customer profile and ensure accuracy in CRM Work hand-in-hand with customer success team for smooth transition of clients for repeat sales with minimal drop outs. Assist customers through their credit application journey Understand, categories and analyze reasons for non-conversion and lead generation to conversion ratios and provide feedback Provide structured and specific feedback to category and product teams for prioritizing category expansion and product development QUALIFICATIONS & COMPETENCE REQUIRED: Engineer+ MBA from premier institute. Selective very strong candidates with relevant experience without MBA may also be considered. 2-5 years of customer acquisition & sales experience in Steel Sales Experience in interacting with CXO level, meeting customer needs, building customer relationships and knack for closing sales Strong communication & interpersonal skills Self-starter and driven Language Skills: fluent in English & Tamil

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