Job Description

We are Canada\xe2\x80\x99s leading auto-parts ecommerce website (https://partsavatar.ca/). As ardent supporters of the global Right To Repairmovement, our mission is to help people repair one of their most prized possessions- cars. Founded in 2016 by PhDs, IIT graduates, and veterans of the auto-parts industry - we are well funded, fast-growing, profitable, and in the process of expanding operations to a few other countries.
We\'re looking for someone who excels at community building and values the idea of maintaining a brand\'s reputation. An out of the box thinker who looks beyond seeding comments and posting responses to building a long term, sustainable ORM practice for the customers. Job Title: Associate \xe2\x80\x93 Online Reputation Management
Job Type: Contractual
Job Location: Gurugram, Haryana Skills:
Public Relations & Communications
Online Media
Marketing & Advertising Experience: 1-3 years Qualifications Bachelor\'s degree Strong research skills Should have hands on experience with Social Media listening and ORM tools Should be able to meet SLA defined to reply queries on all social media platforms Ability to collect and analyze data volumes to derive the right insights Should possess background knowledge and a true passion for the social media marketing space. Strong communication skills Proficient written and oral English Strong attention to detail and multi-tasking skills Ability to work in a fast-paced and ever-changing environment Must be comfortable working in cross-functional teams Preferred Qualifications Excellent written English with versatility in writing styles Real-time understanding of the Online space in relevance to the industry Absolute clarity of thought presented both orally and in writing Job Responsibilities Management of Online Reputation Management across various platforms such as Facebook, Twitter, etc. Addressing real-time negative responses Audience Engagement across various platforms to ensure strong customer engagement Propose ongoing trends to introduce to the customers depending on suitability Time to Time research on tools and ways to improve customer engagement & reporting Use of SEO techniques to help positive stories about customers and other content ranks higher in popular search engines such as Google and conversely moving down negative mentions Crisis management, in case any, to be undertaken on high priority and with clear precision. Job Type: Contractual / Temporary
Contract length: 6 months Salary: 920,000.00 - 925,000.00 per month Benefits:

• Commuter assistance
• Flexible schedule
• Food provided

• Evening shift
• Flexible shift
• US shift
• Weekend availability

• Will you be comfortable relocating to Gurgaon, Haryana for this job position? (Delhi/Ghaziabad/Faridabad/Noida are non hiring zones)
• Will you be comfortable working in Canada Shift Timings?
• Will you be comfortable working 6 days a week?

• Social media management: 1 year (Preferred)