Job Description

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company to assist the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater AND Principal Responsibilities The IT team, within Northern Trust, is looking for a Training Coordinator to support the global IT L&D team. The dynamic nature of the Technology world requires an equally dynamic, agile IT L&D team. The Training Coordinator is a critical addition to the global IT L&D team aimed at ensuring smooth-running learning programs and coordination among various stakeholders, accurate reporting, able management of the NT University and other learning platforms. In short, the role directly impacts the global IT L&D team’s ability to deliver the desired stakeholder learning experience. Reporting into the Global IT L&D Practice Lead, the Training Coordinator will be responsible for the following activities. This is a not an exhaustive list. Given the dynamic nature of stakeholder needs the list may change.

• Monitor the IT L&D mailbox and action appropriate items
• Liaise with external learning platform SPOCs for learning data and patterns
• Create classes on Northern Trust University, manage learning program-related communication, maintain learner attendance reports
• Collate nominations
• Collate and calculate Learning Metrics as needed
• Monitor the usage of the learning platforms
• Create and run surveys and manage the associated data
• Prepare status reports
• Draft IT Hub – IT L&D article nuggets
• Support maintenance of the IT L&D digital site
• Collate and publish Quarterly training calendar

• Bachelors Degree
• 5-8 years of similar experience, exposure to Saba or any LMS will be a plus

• Strong written and verbal communication skills
• Proactive, high ownership, ability to learn quickly, connect and collaborate with ease (with even global stakeholders when needed)
• Willingness to learn new tools and develop a deep knowledge and understanding
• Proficient in using Excel
• Data analysis and problem-solving skills
• Intermediate MS Office skills
• Strong team player who can work with a diverse team
• Ability to meet deadlines through strong planning, coordination and follow-up
• Demonstrated skill in handling multiple concurrent initiatives and adjusting quickly to shifting priorities