Collections Collection Process Review Officer Delhi
Year Rajouri Garden, Delhi, India
Job Description
Group Company: HDFC Bank Limited
Designation: Collections-Collection Process Review Officer (219_608_100140)
Office Location: Rajouri Garden (Corp)-II, Rajouri Garden (Corp)-II
Position description:
Sr Collection Officer-Unsecured
Primary Responsibilities:
- Meet the Business Targets of Resolution, Rollback and Normalization Follow up for Settlement and Pre NDC Conversions
- Capture accurate Feedbacks and trails in Collection System 100% coverage on accounts Increase and provide appropriate Attempt Intensity on Accounts.
- Provide Accurate Reason Codes and feedbacks on Accounts Follow up on exception cases
- Coverages-Trails-Intensity
- Reporting Designation:
- Reporting Department:
- Category: Bachelor\'s Degree
- Field specialization:
- Degree:
- Academic score: Pass
- Institution tier: Any
Required Training/s:
Required work experience
- Industry: Banking/NBFC Preferred
- Role: Collections/Customer Service
- Years of experience: 0 to 2
Resolution, Rollback & Normalization
Required Competencies:
Result Orientation, Team Work, Customer Service
Required Knowledge:
Excel and MS office
Required Skills:
Negotiation skills, communication skills, Influencing skills & Time Management
Required abilities
- Physical: Travel if required
- Other:
Specific requirements
- Travel: Travel if required
- Vehicle: NA
- Work Permit:
- Pay Rate:
- Contract Types: Permanent
- Time Constraints:
- Compliance Related: No
- Union Affiliation: No
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Job Detail
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Job IdJD3251727
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRajouri Garden, Delhi, India
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EducationNot mentioned
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ExperienceYear