Chief Manager Learning & Development

Year    Gurgaon, Haryana, India

Job Description


About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company\'s website a t We Stand for: Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \'win-win\' partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. \'Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.\' Position Chief Manager - HR Incumbent Replacement Department Human Resources Function L&D Reporting to VP - L&D ( Distribution) Band 4B Location Gurgaon Team size (D/I) 0 JOB SUMMARY The incumbent will be responsible for leading, developing and executing learning & development strategy for Max Life Distribution by leveraging contemporary best practices in the space of Leadership Development, Talent and Organization development. This includes designing, developing and delivering interventions, execution of actionable from the internal talent Management outcomes (OTR), while ensuring process adherence and optimum budget utilization. KEY RESPONSIBILITIES Learning and Development - Design distribution learning strategy end to end including enabling inputs & expected outcomes. Deep understanding of distribution channels with respect to their business and people agenda as well as implications on learning strategy Align learning strategy to distribution HR strategy and people processes Execution Focus - Anchor leadership and behavioural interventions for distribution with focus on supervisory levels and above. Leading the training need analysis both from an individual, employee as well as organizational perspective. Support the development of high potential employees (Best Bets) across levels, leading to robust pipeline for succession Process Improvement - Establish and periodically review the methods for measuring and monitoring the effectiveness of processes, training programs/module relevance and metrics of learning impact with inputs from stakeholders/internal reviews Project Management - Integrate program objectives/outcomes with regular business reviews. Setting up of review mechanism with Program Leaders & Steering Committee. Build knowledge repository in learning and leverage organization\'s digital assets for the same. Stakeholder management - Partner in key learning initiatives with Business and HR team for driving people agenda at client / organization level. Engage and interact with client constituencies across levels, HR leaders, HR business partners, and training leads at functional levels. Visible impact and adoption of interventions and other learning assets to key stakeholders Measure of Success: Achievement of plans Impact on business and people agenda - performance / capability enhancement Leadership and Line Manager feedback - HR Internal Voice of Customer survey, Client Hour, Employee Engagement Survey Learning effectiveness for key / signature programs Desired Competencies: Functional know how Strong Business partnership, consultative and analytical skills Excellent facilitation, communication and presentation skills Content design basis adult learning principles Execution orientation including ability to drive multiple initiatives Project Management skills Result Orientation Experience Post Graduate, additional professional qualification/s desirable A certification in instructional design & facilitation will be an added advantage 6-8 years of work experience in a reputed organization with 5 years in the area of Training and Development or related discipline Openness to travel (at least a week in a month)

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Job Detail

  • Job Id
    JD3197747
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year