Sandvik is a global, high-tech engineering group, providing front-line products and services for the mining and construction industries. The Sandvik Group has been in operation since 1862 and today employs some 40,000 people, working in approximately 160 countries. Our diverse solutions delivered by our highly qualified and proficient employees enhance our customers\xe2\x80\x99 productivity, safety and their profitability.

We are now recruiting for a Central Service Specialist-Engine

Job Purpose
Central Service Specialist leads & provides technical knowledge, advice and support to both internal and external customers on Engine. This position is based at Udaipur and will report to Manager-Technical Services, Parts & Service Division.

Responsibilities

• Complies with Sandvik safety policies and applicable government, customer or industry regulations or requirements
• Identifies and reports any unsafe work habits
• Strives to find safer ways for customers to work with Sandvik\xe2\x80\x99s products
• Liaison with engine manufacture & dealer to resolve warranty, technical and other commercial issue within stipulate time frame.
• Enhance of Engine and engine related components life.
• Correct fault diagnosis and failure analysis and take suitable action to prevent it further.
• Control CPH cost
• Reduction & control of unplanned engine consumption
• Yearly planning and stocking of engines for CPH and AMC machines
• Resolve the engine issues/challenges (Parts & Technical) with respective OEM\xe2\x80\x99s
• Weekly review of RCA, SOP, Backlog compliances, SOS and engine logs
• Site audit
• Competency development for engine specialists and operation teams to develop successor\xe2\x80\x99s while in the role
• Conduct trainings for engines, Arrange for OEM trainings
• Work with central planner for strategic parts stocking
• Provide strategic parts for new models
• Warranty \xe2\x80\x93 Handler for all products (Engines, Drills, Loader & Trucks)
• Develop customer relationships to ensure customers have a positive experience and remain loyal to the Sandvik brand

Your profile

• You should have Diploma or Bachelor\'s Degree in Technical Discipline with minimum 10 years of hands on and leadership experience of handling service of Engine
• Prior team leading experience is a must
• Capability of independently engine overhauling expertise is must
• More on focus of engine maintenance with associated components.
• Advance product knowledge on Engine.is must
• Handling advance engine diagnosis tools.
• Preference would be given for Volvo Penta Tire 4 and Tire 5 engine work experiences.
• Good people management capability and ability to train people.
• Should have been actively involved in the service operations in a complex service set-up and multi-cultural environment.

What we offer:
Sandvik offers a comprehensive total compensation package including a competitive benefits package of health insurance. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

Diversity, Inclusion & Sustainability
Sandvik has a developed belief in conducting our business in a sustainable and responsible manner, both for our employees and the environment; wherever in the world we operate.
Our high ethical standards determine our policy of putting Safety at a premium, acknowledging and respecting the communities and giving due consideration to the environment in the areas we operate.
These core values, to prioritise the safety and well-being of our employees, are the foundation of how we work today. We also recognise the importance on inter-personal relationships and how those based on honesty, respect and trust, enhance our working lives and help each other\xe2\x80\x99s growth and career development.
Equality of opportunity is fully supported and endorsed as an employer by Sandvik, while also welcoming the additional strength that diversity brings, by providing a work environment where everyone is included, treated fairly and with respect.