Job Description

What You\'ll Do Network Capacity Planning/ Capacity Management (NetFlow, IPSLA) Primary Skill: NetFlow, Network Capacity Planning, Reporting and Summarization Platform/Skills Required: Gathers data regarding traffic/capacity/re-occurring problem for long term root cause studies. Analyzes or oversees analysis of capacity/traffic. Identifies problems/possible improvements/possible cost savings/business opportunities. Prepares capacity/traffic studies for use or review by others. Develops capacity reports/presentations. Investigate and remediate network capacity related issues. Partner cross-functionally with other Product Infrastructure teams to continuously improve and apply standards and policies relevant to operational excellence Secondary Role Deliverables: Excellent written and verbal communication skills. Provide trends in data that could help improve Network performance for the business. Team player with a desire to learn new technologies. Self-learner and self-motivated. Able to work with minimal supervision. Experience working with engineering and support teams in a highly collaborative manner. Key Accountabilities Develop and Maintain the Capacity Management Plan, which analyses current and anticipated future Capacity requirements for customer systems and devices in each Service Tower. Before providing a recommendation to improve Capacity, ensure that all Utilization trends are investigated and communicated with internal technical parties within to determine if Utilization can be reduced without increasing Capacity. Diagnose and advise to customer on all Capacity related Incidents, Problems and risks related to the Services; Process approach to systems. Ability to define repeatable processes that will enable to outcome of SPOF reporting Essential: Experience of working as Capacity & Availability Manager Knowledge of all ITIL disciplines Minimum 3 years of hands-on experience around key ITIL processes Good understanding of IT networking concepts Good International Customer handling skills Good Interpersonal skills Good organizational skills Essential Engineering Graduate(with specialization on Electronics & communication/Information Technology/Computer application/Relevant streams Good Understanding of Networking, IT/Telecom processes & products Good understanding of ITIL Understanding of Network / IT / Telecommunication products and solution Desired Project management skills Customer Service Skills Good written and verbal communication skills English Intra/Inter personnel skills Critical thinking towards Problem Solving Methodical and Logical Self-motivated & Self-driven Strategic relationship management with the customer and Vodafone account team Good team player Work in a team that is spread across various locations What\'s In It For You Together we can

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