Business & Support Analyst
Job Description
Full Time
Noida
Posted 3 years ago
Practice. Analyze. Improve.
We are looking for an experienced personnel (preferably MBA) who can handle our software support (major) and can evolve in the role of Business Analyst (minor). Roles and Responsibilities Provide software support to field operations team Act as an system administrator to maintain & support different customer systems Generate & prepare reports from our software for customer and management Provide software training to new employees Review content (test/questions/e-learning) prepared by data entry teams Cold calling to potential customers Research over Internet about new customers/leads Provide chat support on our online platform Respond to queries on social media (Facebook, Twitter, Instagram, LinkedIn etc.) Qualification Excellent verbal and written communication (English proficiency) Ability to learn new system/software quickly MBA degree preferred Must have been in the similar role for more than 2 years (minimum) Proficiency in Microsoft Office (Word, Excel, Powerpoint, Outlook or similar email software)
Job Features
Job Category
Information Technology
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2983173
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNoida, Uttar Pradesh, India
-
EducationNot mentioned
-
ExperienceYear