Job Description

The Sr. Business Support Analyst will report to the Manager, Business Applications Support As a Business Support System Analyst within the Sales Automation team, you will be responsible for managing and supporting System Tasks, Initiatives, and Projects that support our Go To Market and Sales Execution Strategy. Zscaler has spent years building ground-breaking technology that\'s improving the security postures of enterprises around the world. And while engineering teams have been building great Zscaler products, our G&A teams have been building Zscaler into a great company. The members of our GA teams have been working together to recruit the right people, create the right culture and environment, and build a solid financial and legal foundation-all of which has brought us to an incredibly exciting stage with a lot of momentum driving us forward. Join us and you, too, will have the opportunity to be a part of the excitement and contribute to Zscaler\'s growth and success in meaningful ways. Qualifications . 6+ years of experience in Salesforce CPQ . Understanding of SFDC functionality with emphasis on CPQ Related objects in Sales Cloud . Understanding of Quote to Cash Process. . Design and configure Salesforce CPQ to support product configuration, pricing, quoting and contract management processes. . Develop and maintain Salesforce CPQ functionality including price rules, product rules, approval rules, product bundling and discounting structures. . Conduct testing, troubleshooting and bug fixing to make sure accuracy of Salesforce CPQ solutions. . Understanding of SFDC Admin functionality which includes object management, security model, FLS, Lightning App Builder, Lightning, Flows, Validation Rules, Workflow rules and Process Builders, Reports and Dashboards. . Analyze CPQ cases ,user feedback and current implementations and identify scope of process improvement. . Coordinate with cross functional teams like deal desk , BSA, and dev team to fix issues. . Good to have Salesforce certified Admin /PD1 certification and knowledge on APEX. . Should have SFDC admin experience and hands on experience with Validation Rules, Workflows, Flows , Process builders. Additional Information #LI-NT1 Why Zscaler People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry Do you want to work on disruptive technology Do you thrive in a fluid work environment Do you appreciate a company culture that enables individual and group success and celebrates achievement If you said yes, we\'d love to talk to you about joining our award-winning team. Additional information about Zscaler (NASDAQ: ZS ) is available at . Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

foundit