Job Description

: Band: 6 : Position Summary: The Senior Business Analyst is responsible for methodically investigating, analyzing and detailing business processes and functions, identifying specific business benefits that could be gained from new o

: Band: 6 : Position Summary : The Senior Business Analyst is responsible for methodically investigating, analyzing and detailing business processes and functions, identifying specific business benefits that could be gained from new or enhanced IT services and then crafting viable specifications and acceptance criteria for information systems. In this role you will act as a critical link between the business functions providing the business requirements, and the IT team building the solution and such will collaborate with business leadership, Project Managers, IT teams and external vendors to ensure projects delivery in a cost effective manner without negatively impacting quality. Responsibilities: Projects and Enhancements Requirements elicitation Identify, create and facilitate business process design enhancements and changes ensuring systems provided meet the long-term business strategies Lead structured meetings and use collaborative workshops to assemble requirements and uncover expectations Elicit what is behind and underneath stated requirements rather than just collating and organizing requirements Challenge business partners as to whether an IT solution is pertinent or a change to business process would suffice Fully understand the business vision, needs, drivers for change, current struggles, internal and external factors and suggest solutions and alternatives Participate in reason development and ensure benefits are achievable and trackable Design Produce understandable documentation of the final business requirements and processes maintaining a high professional standard Clearly define project requirements using appropriate documentation (business requirements, scope matrix, use cases, etc.) Address application displays, fields, and files as appropriate, and/or the process, rules, data, partners and capabilities of the solution Detail plan and success criteria as well as metrics to measure impact of changes and return on investment Provide testing scenarios to ensure the solution quality is appropriately validated in Development and Quality Assurance Communication and Demand Management Prioritize system functionality based on requirements and apply a Minimal Viable Product approach Act as the liaison between functional management and IT, performing as the internal 'customer' during the build of the system Review design documentation with business users and represent the users with the Development Team Coordinate training and launch with functional users/management Organizational Knowledge and Relationships Business Benefit Facilitate the prioritization of projects and enhancements with functional leadership Ensure that all changes deliver incremental business value for the effort required Strategy Understand our business and technical roadmaps and strategies View all requirements with a global perspective Continually look for options to address business difficulties Awareness Understand: Our team structure and business processes Technologies used by our business to support their business functions and in relation to the processes Current technologies and solutions in this business space Relationships Portray one IT team to the business, working as a liaison with other IT groups Represent the business impacts when a technology is having issues Resolve issues among IT partners off-line from our business partners Minimum Requirements/Qualifications: Knowledge, Skills, Abilities Competent in Working with a high level of independence Prioritization of workload Planning and organizing Project and organizational change Problem solving Building and maintaining organizational relationships Advising others Challenging with integrity and negotiating solutions to improve commercial success within financial constraints Production of high-quality written documentation, communications materials and proficient in verbal communication Behaviors, be An analytical problem solver An open communicator Knowledge Technical understanding of IT and business Understand business operations and key organizational processes Demonstrable understanding of industry-standard project management methodologies together with a broad understanding of organizational change practices Demonstrable understanding of system and software quality assurance and methodologies Knowledge of applicable data privacy practices and laws Understanding of Finance Operations and in particular planning and fulfilment and the purchase-to-pay process in a multi-country, multi-distribution centre environment Familiarity with the procurement of and moving of hazardous products Education / Experience Consistent track record of success in business analysis Certifications in relevant IT disciplines Demonstrable experience in implementation of software solutions Demonstrable understanding of ERP systems in a finance environment