Job Description

1

Main purpose of job:

The British Embassy Bangkok is a large diplomatic mission of around 150 staff delivering a dynamic and rapidly expanding programme of activity in support of the UK\'s objectives including on economic and sustainable development, trade, security, open societies, consular services and law enforcement. This is an exciting opportunity to join our diverse team.

We are looking for a Regional L&D Co-ordinator to work with the International Academy.

The International Academy provides learning solutions to meet the needs of the UK Government to support learners in doing their jobs more effectively, based on specific organisational needs. The International Academy has teams based across the globe. We partner with British Missions (Posts) to ensure learning is based on performance outcomes and aligned to UK Government priorities. We work to ensure that learning activities are designed to best-practice L&D standards, based on research and contribute to building a positive learning culture within the workplace.

We are looking for a reliable, hard-working, resourceful Regional Learning & Development Coordinator who has a background in L&D, with attention to detail, and the ability to gets things done with minimal supervision. The successful candidate will provide administrative and logistical support to the Indo-Pacific L&D Team, manage our budget, act as the key person on communications with our customers, and support our online and face-to-face learning activities.

Roles and responsibilities / what will the jobholder be expected to achieve?:

The jobholder will:

• Provide administrative and logistical support to the Indo-Pacific L&D Team;
• Be the first point of contact with our customers and lead on outgoing communications for the team;
• Promote and help organise team and regional L&D events and activities;
• Collaborate with our global team to deliver on projects to meet strategic and operational priorities;
• Support our online learning platforms, including being the super user of our learning management system;
• Ensure our L&D events and activities follow our evaluation process and are correctly recorded in our Account Management system;
• Manage the team budget and procure goods and services; and
• There is also an opportunity to contribute to regional projects in areas of interest, such as visual design, writing and communications, video and audio production, system administration, etc.

Other

The above list is not exhaustive and may be subject to change and the jobholder will be required to be flexible and take on other tasks as required, including participating in the Embassy\'s emergency planning and any response to a crisis.

In times of peak operation demand, work flexibly within the Section and within the Embassy

All staff will be expected to make a corporate contribution to the smooth running of the British Embassy, either through a committee membership or another voluntary role.

Essential qualifications, skills and experience 1

• A minimum of 3 years of experience in an operations/admin role within an L&D team.
• 1 year of experience in organising virtual sessions.
• Effective IT skills and literacy in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, and Teams).
• Experience of managing a budget and effective numeracy skills.
• Excellent communication skills in English, both verbal and spoken. Able to express ideas and messages clearly and concisely, both orally and in written communication.
• Be able to work autonomously and use initiative within agreed guidelines.
• Excellent customer service skills and experience.
• Culturally aware to be able to collaborate across teams globally and with stakeholders from different countries.
• Organisational skills and attention to detail.

Language requirements:

Language: English

Level of language required: Excellent

Desirable qualifications, skills and experience 1

• Project management or project administration skills.
• Marketing/publishing design skills.
• Experience of working in a global organisation.
• A second language used in India or Asia.

Required behaviours 1

Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together

Application deadline 1

19 February 2024

Grade 1

Administrative Officer (AO)

Type of Position 1

Full-time, Permanent

Working hours per week 1

36 hours/week

Region 1

Asia Pacific

Country/Territory 1

Thailand

Location (City) 1

Bangkok

Type of Post 1

British Embassy

Number of vacancies 1

1

Salary Currency 1

THB

Salary 1

THB 47, 887

Start Date 1

25 April 2024

Other benefits and conditions of employment 1

Learning and development opportunities (and any specific training courses to be completed):

The British Embassy Bangkok encourages all staff to develop their capabilities, through both formal training (courses) and informal (job-shadowing, coaching, on-the-job training etc.). The majority of our formal L&D opportunities are drawn from FCDO resources. All staff are encouraged to share their skills and experience with colleagues, through informal training (\'lunch & learn\') or coaching/mentoring. All staff are eligible for 5 L&D leave days a year.

The British Embassy Bangkok has an active Learning & Development Committee which works hard to provide a comprehensive L&D offer, which staff can also bid for additional financial support as long as it is relevant to the Section\'s objectives.

Working patterns:

This is a full time role - 36 hours/week, Monday to Friday.

We are currently operating a hybrid working pattern with staff expected to work from the Embassy for 60% of their working week.

The Embassy has a smarter working policy and is committed to offering flexible working patterns balanced with the operational requirements of the role. In crisis/emergency situations you may need to work as required to support the Embassy response, sometimes on a shift pattern, which may result in unsociable hours and/or weekend working.

As an inclusive employer we are happy to discuss alternative working patterns at interview or at the point of any job offer.

Additional information 1

Please note that your application must be submitted before 23:55 on the day mentioned in the above field \xe2\x80\x9cApplication deadline\xe2\x80\x9d.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.

Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a \'reserve list\'. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

To those applicants not short-listed, we extend our appreciation for considering the British Government as a potential employer.

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

In terms of peak operation demand, work flexibly within the Section and within the Embassy

All staff will be expected to make a corporate contribution to the smooth running of the British Embassy either through a committee membership or another voluntary role to support the vision and values of the Embassy as outlined below.

The British Embassy Bangkok promotes the following values:

• Expertise - We bring cultural, linguistic, geographic, historical and technical expertise to our work. We continuously invest in ourselves and share expertise for the benefit of the UK internationally.
• Respect - We have respect for each other and the different cultures we come from and work with. We are open, inclusive, fair and courteous and treat others with kindness and compassion.
• Resilience - We are ready to work in tough places or on difficult issues. We look after ourselves, support each other and display solidarity with individuals, teams and organisations.

Please note that it is likely that any non-Thai national who is successful in securing a role within the Embassy will need to leave the country and re-enter with a specific type of visa if currently living in Thailand or will need to apply for a visa before travelling here if currently based outside of Thailand. Whilst the Embassy can support you with this process, the costs involved will need to be met by the candidate.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

HM Government