Job Description

About JLL -
We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
We are looking for a Regional Learning and Development Coordinator for our Integrated Facility Management business line.
What this job involves
Management and administration of Learning Management System - MyLearning and client's own LMS (deliver as SME for these platforms)
Providing reporting on completion and effectiveness of training activities; managing evaluation for assigned programs
Identifying and assessing future and current training needs through job analysis, functional paths, consultation with line managers and Quality Leads.
Collaborating with business leaders at all levels to advise, build and coordinate a variety of learning and development programs and offerings
Proactively working with the core team to identify and resolve issues as a result of changes and indeed Quality improvement requirements
Periodic audit and update of our training plans/program content
Working closely alongside the rest of the Learning & Development team and bring the best of JLL's community to both our client and our client based teams
Management, documentation and continuous development of our 'Buddy Program' and related on-boarding initiatives (including a focus on developing and implementing the shadowing program)
Project work related to Customer Experience program
L&D project work coming from JLL (L&D Account Manager, HRBPs) and account HR team project plan
Owning of our on-boarding content, partnering with the business leads and JLL's learning and development teams to drive consistency and relevant on-boarding for our employees.
All other responsibilities and deliverables commensurate with this level of role
Every day is different, and in all these activities, we'd encourage you to show your ingenuity.
Sound like you? To apply you need to have:
6-8 years of experience with Learning Management Systems, basic project management and Experience of the training cycle including Training Needs Analysis, Training Design, Training Delivery and Evaluation
Proven experience developing and delivering a training platform that utilizes multiple delivery methods (in person coaching, workshops, e-learning, etc.)
L&D, HR experience would be preferable
Good presentation skills
Excellent interpersonal and communication skills with the ability to persuade and influence and connect with stakeholders at different levels in the organisation
Proficient planning and organisational skills
Competent use of IT and Microsoft packages - especially PowerPoint, Word and Excel (survey tools and e-learning creation tools - nice to have)
Self-starter, self-motivated
Proactive, flexible, calm, professional approach
Team player
Customer focused
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can't wait to see where your ambitions take you at JLL. Apply today!