Job Description

Location - Bangalore
Mode - Hybrid

Why BT
We\'ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world\'s firs telecommunications company. At our heart we\'re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we\'ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that\'s you and what you\'re looking for, we\'d love you to be part of our future.

What you\'ll be doing - your accountabilities

• Provides technical quality assurance over work of other engineers through matrix team structure.
• Creates and implements technical solutions for a domain or cross domains / portfolios of work within a specific technology area autonomously, understanding how solutions impact systems internally and/or externally and assessing impact of change.
• Provides sound technical expertise to consult on significant component(s) of a technical solution within a specific domain or cross domain.
• Identifies opportunities to improve standards of practice within a project, continuously enhancing ways of working.
• Delivers resolutions to problems that tend to be complex, cross-domain or of high impact to customers.
• Identifies opportunities to improve standards of practice within a project, continuously enhancing ways of working.
• Develop and maintain architectural diagrams, design specifications, and process diagrams that support changes to automation platform applications.
• Manage development timelines and ensure that development teams meet project milestones
• Provide design support for troubleshooting, root cause analysis, and bug fixes.
• Assist in creating Agile user stories based on business requirements.
• Offer guidance and support to development teams during the analysis, development, and testing processes.
• Review designs created by component teams to ensure they align with best practices.
• Foster relationships with senior management and development leads on the automation platform.

The skills you\'ll need to succeed

• Solution design experience in Service Assurance platforms (issue management, ticketing, inventory management, service & network diagnostic, monitoring)
• Good understanding of multiple automation tools and technologies.
• Experience in designing, building, and maintaining integrations in a complex enterprise application environment.
• Experience working in an Agile environment using JIRA & Confluence tools
• Having knowledge of Ansible is beneficial for developing integrations and workflows to automate the deployment of infrastructure and configuration changes across multiple systems
• Made decisions in ambiguous situations using incomplete information or differing opinions (eg divided team loyalties or unclear deliverables).
• Aligned project plans and objectives with BT strategy and values
• Actively participated in strategy setting sessions
• To suit the needs of a customer, colleague or client; moved outside of expected process or practice
• Been a spokesperson for others on issues of integrity
• Cross-functional collaboration
• Strong team player but also able to work independently without supervision

Who is the BT Group

We\'re the leading communications provider with customers in 180 countries. Across the world we enable customer\'s digital transformations so they can thrive. Our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.

BT