Job Description

Description The Fraud/Investigation Advisor focuses upon the detection, investigation and prevention of fraudulent and security related transactions occurring both internally and / or externally. They have a good understanding of established concepts and procedures in fraud prevention, detection and investigation and maintains fraud management policies, and conducts fraud case analysis, investigations, fraud detection and prevention schemes/customer interviews. Typically reports to the Fraud/Investigation Manager. Job Responsibility . Demonstrates a good understanding of procedures and concepts and follows company security processes to work effectively in delivering assigned tasks . Uses judgment based on research and investigation of standard cases to analyse patterns in order to identify and prevent probable fraud . Identifies risk factors and trends of potentially fraudulent activity of both internal or external clients or companies utilising technical data analysis and statistical interpretation . Documents and evaluates results of actions taken to support fraud trending and reporting to ensure that best practices are followed . Prepares evidence and documentation for prosecution, representing the company at interrogations and/or court proceedings and communicates with the state authorities or administration . Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas. Skills Managing investigations Forensic Analysis Crisis Management Security Fraud Management Incident Response Risk Management Corporate Security Management Not a perfect fit Worried that you don\'t meet all the desired criteria exactly At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\'re excited about this role but your experience doesn\'t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

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