Job Description

Site Name: Bengaluru Luxor North Tower
Posted Date: Aug 30 2022
Ready to help shape the future of healthcare? GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is committed to create and maintain an environment in which our employees can thrive. The GSK Leadership Team (GLT) has sponsored an enterprise-wide strategic initiative to significantly improve experience of our employees, suppliers, and customers through simplification of our systems, and processes. The Associate Director – Strategic Global Programs will design, lead, and execute strategic, and cross-functional global programs (with visibility at the level of GLT) to deliver significant and measurable improvement in user experience (for our employees, suppliers, and customers) through simplification/ improvement in systems and processes cutting across functions. Some examples of such programs include a) improving global employee onboarding experience and b) improving global process for buying and paying for goods & services. While there may be other benefits (such as improved efficiency and reduced cost), the primary focus of these global programs is on delivering tangible improvement in user experience. While this role will be based in our Global Capability Centre (GCC) in Bangalore, the scope of the role will be leading enterprise-wide strategic programs. This role will directly report to Vice President and Head– GCC and Transformation Team. GSK is one of the world’s leading research-based pharmaceutical and healthcare companies, and we are on a mission to improve humanity’s quality of life by enabling people to do more, feel better and live longer. We’re undergoing an exciting transformation, as we execute our strategy to spin-off our Consumer Healthcare division to create a world-class Consumer Packaged Goods company in its own right, alongside a new, dedicated BioPharma company that brings together our cutting-edge therapeutics in Oncology, HIV, Respiratory and Immunology, amongst others. To enable these fundamental changes to our company, GSK GCC Transformation team is building advanced capabilities in user experience, program management, process, and service excellence, and change management. This is an exciting time to be part of our transformation journey and deliver global impact. Key responsibilities:

• Responsible for designing, leading, and executing enterprise-wide, and cross-functional global strategic programs to deliver significant and measurable improvement in user experience through systems and process simplification.
• Closely work with leaders across global functions (such as IT, HR, Finance, and Procurement) and apply data-driven approach to identify and prioritize strategic programs. Make Go/ No Go recommendations to executive leadership team to enable decision making.
• Apply Human Centered Design principles to deliver significant improvement in enterprise-wide user experience and make systems and processes easier to use
• Lead globally distributed program team of up to 20 members from different global functions and manage a program budget up to $5M
• Manage programs activities including but not limited to scope, financials (e.g., business case, budget), resourcing (e.g., FTE, roles and responsibilities, utilization), timeline and tollgates and risks.
• Be the single point of contact for executive sponsors, liaising with broad range of stakeholders but predominantly managing senior business leadership and engagement.
• Engage with wider GSK program/ project management community to drive best practices and share learnings

Why you?

• Bachelor’s degree in any discipline; MBA from Tier-1 B-Schools strongly preferred.
• 12-18 years of experience in leading global business transformation programs preferably in global strategy/ operations consulting firms or internal consulting teams of large MNCs
• Proven ability to run large-scale, high-profile business transformation programs resulting in improved systems, processes, and user experience with program budget of at least $1M.
• Significant customer and user experience focus with high level of empathy; proven track record in applying Human Centered Design principles in significantly improving user experience
• Significant experience in driving change globally in a matrixed environment
• Stakeholder management capabilities preferably at C-suite level
• Demonstrated mastery of Program Management competency principles and practices
• Exceptional oral and written English communication skills including preparing and making presentations to CXO level executives
• Experience in AGILE and Lean process re-engineering techniques strongly preferred

At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution.

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  LI-GSK

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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