Job Description

Urgently Required Application Support Manager for a Leading Telecom based company (Fortune 250 company) Experience - 14-20 Years Location - Hyderabad Mode - Hybrid NP - 30-45 Days or Serving NP Education - B.Tech/M.Tech Or MCA Job Duties and Responsibilities: . Build and manage more than one high performance teams . The candidate should be well versed with hiring and managing a team to 15-20 resources . Coaching and planning individual growth and development of team members . Handle applications issues in production and ensure closure . Perform RCA and problem management . Identify impact, prioritize, troubleshoot technical issues . Provide technical guidance and educate teams on CI/CD, Automation toolsets and processes. . Design, build and manage robust CI/CD processes for deployments . Establish benchmarks and report on KPI\'s, metrics, for team\'s productivity and efficiency Skills and Requirements: . Engineering degree with 14+ years of experience in Devops and application support . At Least 3-4 years of people management experience . Prior hands-on experience in troubleshooting application and infrastructure issues in production . Good exposure to CI/CD, Docker, Kubernetes, AWS or any other cloud environment . Experience handling teams in 24x7 model in an onshore-offshore environment. . Exposure to lTIL processes . Strong oral and written communication skills to effectively engage, persuade, influence and articulate technical issues and solutions to a variety of stakeholders . Exposure to ServiceNow will be an added advantage Interested candidates please revert on [HIDDEN TEXT] If interested please mention below details: . Current Updated CV- . CTC- . ECTC- . Current Location- . NP-

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