Analyst, Planning & Scheduling

Year    Bengaluru, Karnataka, India
Concentrix
183 Current Jobs Openings
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Job Description

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Job Title: Analyst, Planning & Scheduling Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.. Roles & Responsibilities:
  • Develop & Improve forecasting models using advanced analytics & and statistical tools.
  • Updates the forecast with monthly / weekly actual data and suggested improvements based on trend analysis
  • Refines forecasting scenarios and generates final forecast
  • Refines and capture data to be used as an input to the models
  • Designs and develops forecasting scenarios
  • Generate short term forecasts, incorporating business impacts
  • Revise forecast based upon feedback
  • Maintain process documentation and tweak as per requirement.
Skills and Experience
  • Good skill in Mathematical and Statistical modelling (R-studio, python)
  • Experience in developing machine learning models like classification, linear/logistic regression.
  • Must be a self-starter who requires minimal supervision, with excellent problem-solving skills
  • Hands on experience of forecasting for large and complex attributes
  • Analytical and good understanding of contact centre metrics
  • Strong business acumen
  • Should be a good communicator and a collaborator
  • Strong Communicator and decision maker
  • Core forecasting experience 2-5 years in BPO/Contact center environment.
Qualification: Any Graduate Disclaimer:- \'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \xe2\x80\x98recruitment\xe2\x80\x99, \xe2\x80\x98processing\xe2\x80\x99 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.\' Location: IND Bangalore - Ecospace Bus Park Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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Job Detail

  • Job Id
    JD3054060
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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