Job Description

About Us

Dynata is one of the world's leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data for Primary Research. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.

In India, Dynata executes a range of primary research projects including Brand health studies/tracks, Usage & Attitude studies, Concept/Creative testing, Stakeholder Satisfaction, Pricing research etc. through the Online mode of data collection

Position Summary

This position will be responsible for Sales coordination, account management and business development activities among prospective and existing clients. Considering the offline to online transition of Primary research underway in India, this role calls for a consultative approach-leveraging the candidate's experience to effectively sell online data collection services and supporting delivery of projects.

You will be the master of Dynata's products, services, pricing, and how to apply these to satisfy client needs and fulfill project requirements.

Your primary responsibility is to ensure outstanding customer results in their day-to-day project-level needs. Moving beyond responsiveness and building relationships, anticipating client needs and constantly seeking to find creative solutions.

This position will support our Singapore team.

Responsibilities

These include the following. Other duties may be assigned at the discretion of management in the context of the role:

• Connect with existing clients and prospects understand their requirements, position Dynata services appropriately, submit proposals & win the pitch
• Liaise closely with the Operations department to assist with the effective delivery of projects
• Undertake administrative tasks
• Ensure sales & financial reporting and analysis are both accurate and up-to-date
• Database management via the CRM system
• Provide assistance to interstate sales teams on an ad-hoc basis
• Develop knowledge of online research and fieldwork techniques
• Identify and implement new or improved internal procedures and processes

Requirements

• Experience within corporate environment especially working for a global company
• Experience witin Market Research highly regarded but not necessary
• Experience in key components of quantitative research highly regarded: Drafting questionnaires, monitoring data quality, analysis & interpretation of data and preparing reports
• Excellent oral and written communication skills
• Strong numeric ability
• Strong organizational skills with the ability to manage your time effectively
• Attention to detail
• Ability to communicate effectively to both internal and external stakeholders

What we can offer:

• Opportunity to leverage your primary research skills and at the same time learn the online research data collection process comprehensively
• Supportive and collaborative team with a key focus on Diversity and Inclusion
• Fast-paced environment working for a global leader in Market Research
• Global career development opportunities

Our Company Values

• Focus on Solutions, not problems
• Work hard, play hard
• Be the best
• Let Integrity be your guide
• Stay one step ahead

At Dynata, we are dedicated to attracting, retaining and developing our people regardless of ethnicity, gender, identity, disability and age. We actively encourage applications from people of all backgrounds to join our innovate and high-performing team where individual differences are respected and celebrated.