Job Description

• Colt is a leading global telecommunications firm
• Fast moving environment, delivering cutting edge solutions to customer

About Our Client

Colt provides world-class network and voice connectivity across Europe, Asia and North America\'s largest business hubs. We\'ve been specialists in our field for nearly three decades and we\'ve won awards for being a technology innovator and pioneer. We go above and beyond to deliver extraordinary connections to help our customers succeed, and we have the industry leading net promoter score (NPS) to prove it.

As well as our competitive salaries and incentive plans, we have lots of flexible benefits and local rewards packages. We also know that a work life balance is important, and our people say it\'s one of the great advantages of working at Colt.

Inclusion is at the heart of our culture here at Colt. From day one, you\'ll be encouraged to be yourself as we believe that\'s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status or place of birth.

Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda and activities,

• Serve as a lead HR Operations specialist within the HR India operations team to provide relevant and effective HR Operations services to business within India(Gurgaon/ Bangalore)
• Lead HR projects to improve, streamline and transform/automate our processes and operations
• Administration and day to day management of operational processes as part of employee life cycle management
• Ensures standardized HR processes are effectively implemented, accurate in delivery, and services are delivered in a consistent way within agreed timelines.
• Advises and resolves employee queries on HR policies and processes
• Radically collaborates with specialist teams (e.g., payroll, COEs, business facing HR, finance, legal etc.) to deliver KPIs and high-quality services that are compliant with global standards and meet business expectations
• Monitors the completion of queries, and continually reviews policy, processes, data quality, system issues working closely with the Team Lead, to improve services against Service Level Agreements, reviewing own performance on a regular basis and in collaboration with the team
• Analyzing HR data and preparing HR reports and dashboard
• Ensure consistent adherence to all legal and regulatory requirements in India. This may involve working with legal resources and/or external consultants to interpret and implement complex/ambiguous policies

Benefit administration (Insurance policies, Employee Wellbeing initiatives)

• HR policy support, Management and timely updation of India HR Policies and processes.
• Ensuring timely and accurate resolution of employee queries
• Develop and maintain key internal/external relationships, which may include: business leaders, hiring managers, business/function HRBP\'s, employees and vendors.
• Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes
• Responsible for ensuring proper use of vendor management of HR services/operations providers within the India
• Assists in communication and training materials, event planning, ongoing HR initiatives