Whispering Palms Beach Resort

Key Responsibilities: Welcome guests warmly and manage smooth check?in/check?out processes. Handle guest enquiries, requests, and complaints professionally. Maintain accurate guest records in the WINHMS system. Coordinate with housekeeping, reservations, and other departments for seamless service. Manage cash and billing transactions…

Key Responsibilities: Manage bookings, amendments, and cancellations via phone, email, and online channels. Update and maintain reservation details in the WINHMS accurately. Coordinate with Front Office, Sales, and other departments for smooth guest experience. Upsell rooms and packages to increase…