Relationship Manager – Roles & Responsibilities 1. Customer Relationship Management 2. Customer Retention & Satisfaction 3. Service & Support Coordination 4. Customer Data & Documentation 5. Feedback & Improvement 6. Target & Performance 7. Communication & Reporting 8. Professionalism &…
1. Vehicle Diagnosis & Repair Diagnose vehicle issues accurately using diagnostic tools and test drives. Carry out repair, replacement, and maintenance work as per job card instructions. Follow correct repair procedures as per OEM (Mahindra / brand) service manuals. Ensure…
QC – Roles & Responsibilities in Mahindra Workshop: 1. Vehicle Quality Inspection Inspect all vehicles after repair/service (body, mechanical, electrical, etc.) before final delivery to the customer. Ensure all job cards are completed as per Mahindra standard operating procedures (SOPs).…
1. Digital Marketing /IT/ EDP Executive (Electronic Data Processing) Executive – Roles & Responsibilities Roles & Responsibilities: Plan and execute digital marketing campaigns (Google Ads, Facebook Ads, etc.) Manage and update dealership website and landing pages. Handle SEO & SEM…
Customer Interface Act as the face of the dealership to customers visiting for service or inquiries. Maintain positive and professional relationships with all customers. Service Coordination Coordinate between service advisors, technicians, and customers to ensure timely updates and delivery. Communication…