Vastu Finserve India Private Limited

Role Overview: The Tele caller Representative / Executive will be responsible for engaging with incoming leads and existing customers to introduce Vastu Finserve’s product offerings, assess customer interest, resolve basic queries, and ensure accurate logging of all interactions. The role…

Handling queries, requests & complaints on mail and other forms of official communication Managing Customer Retention of high ticket size cases Handling escalation of high ticket size customer Increasing customer satisfaction through proactive and actionable resolutions to questions, concerns or…