Guest Interaction & Service: Warmly greet, seat, and present menus to guests. Provide detailed menu knowledge, make recommendations, and upsell specials. Take orders accurately, noting dietary needs, and relay to kitchen/bar. Serve food and drinks according to service standards (presentation,…
Guest Room Responsibilities: Cleaning & Sanitizing: Dusting, vacuuming, mopping, sanitizing bathrooms (taps, mirrors, tubs), cleaning fixtures, and making beds. Linen & Amenities: Changing linens/towels, restocking toiletries, coffee, water, and other guest supplies. Room Presentation: Ensuring furniture is aligned, rooms are…