Trade2Online Pvt Ltd

Plan, research, and create high quality content for social media, other digital platforms. Develop creative concepts and content ideas aligned with marketing goals and brand voice. Write engaging copy, captions, and scripts for videos or short form content. Stay updated…

Key Responsibilities: Handle customer queries and concerns through WhatsApp, email, and phone calls. Manage and resolve replacement, refund, and product related complaints efficiently. Maintain accurate records of all customer complaints, queries, and resolutions in a systematic manner. Generate and manage…