SU-VASTIKA SYSTEM PRIVATE LIMITED

Key Responsibilities Lead, motivate, and support a team of customer service representatives Monitor daily team performance and ensure service targets (KPIs/SLAs) are met Handle escalated or complex customer inquiries and complaints Coach, train, and mentor team members to improve skills…

A quality engineer is a professional responsible for developing, implementing, and maintaining quality standards to ensure that a company's products or services meet regulatory requirements and customer expectations Key roles and responsibilities Create and implement quality standards: Design and implement…