Key Responsibilities Data Management: Performing data entry, updating databases, organizing files, and managing records. Administrative Support: Handling general admin tasks, managing supplies, scheduling, and assisting front office staff. Reporting: Preparing reports, presentations, and correspondence. Job Types: Full time, Permanent, Fresher…
Key Responsibilities Lead, motivate, and support a team of customer service representatives Monitor daily team performance and ensure service targets (KPIs/SLAs) are met Handle escalated or complex customer inquiries and complaints Coach, train, and mentor team members to improve skills…
A quality engineer is a professional responsible for developing, implementing, and maintaining quality standards to ensure that a company's products or services meet regulatory requirements and customer expectations Key roles and responsibilities Create and implement quality standards: Design and implement…