Strategy Development and Implementation:Formulate and execute CRM strategies that align with the company's overall business goals, focusing on customer acquisition, retention, and loyalty. CRM System Management:Oversee the selection, implementation, and maintenance of CRM systems, ensuring they are properly integrated with…
Staff Management: Supervising, mentoring, and training staff, including performance evaluations, and disciplinary actions. Operational Oversight: Ensuring smooth daily operations, managing budgets, and implementing policies and procedures. Customer Service: Ensuring exceptional customer service and addressing customer feedback. Financial Management: Overseeing budgeting,…