In a hospital, a PRO (Public Relations Officer or Patient Relations Officer) manages communication between the institution, the public, patients, and media, acting as a bridge to build trust, manage reputation, and resolve concerns, handling everything from media inquiries and…
Visitor Management: Greet and welcome guests, offer refreshments, and direct them to the right person or place, ensuring a positive first impression. Communication Hub: Answer, screen, and forward incoming phone calls, take messages, and handle emails and correspondence. Administrative Support:…