Peninsula Grand Hotel

Responsibilities Staff Management: Schedule shifts, assign tasks, train, evaluate, and motivate housekeeping teams. Quality Control: Inspect rooms and public areas to ensure cleanliness meets standards; resolve guest complaints. Inventory & Supplies: Monitor, order, and manage cleaning products, linens, and equipment.…

Guest Transactions: Managing the full check in and check out process, including room assignments and issuing keys. Reservations: Handling booking inquiries, confirming reservations, and managing cancellations. Financial Handling: Processing guest payments, managing billing inquiries, and balancing cash drawers at the…