Attend and manage inbound/outbound calls from customers related to pest control services. Book service appointments and coordinate scheduling with operations team. Follow up with clients regarding service satisfaction and feedback. Handle customer complaints or queries efficiently and ensure timely resolution.…
Attend and manage inbound/outbound calls from customers related to pest control services. Book service appointments and coordinate scheduling with operations team. Follow up with clients regarding service satisfaction and feedback. Handle customer complaints or queries efficiently and ensure timely resolution.…
Source skilled/semi skilled technicians through job portals, agencies, and referrals Screen and schedule interviews in coordination with the Operations Team Conduct offer discussions and roll out appointment letters Complete onboarding formalities – documents, bank, PF, ESIC, ID card, uniform issuance…