Job Summary: The Counsellor / Telecaller will be responsible for handling inbound and outbound calls, guiding clients or patients about services, and ensuring proper follow up and conversion. The role focuses on effective communication, relationship building, and maintaining accurate records…
Key Responsibilities: Outbound Calls: Initiate calls to potential customers for marketing purposes, sales, or surveys. Inbound Calls: Handle incoming calls from customers, addressing their inquiries and providing information on products or services. Lead Generation: Identify and qualify potential leads through…