Ilara Hotel and Spa

Key Responsibilities Guest Services Greet guests warmly upon arrival and assist with check in/check out procedures. Provide personalized assistance to guests, addressing their needs and preferences. Respond promptly to guest inquiries, complaints, and special requests. Reservations & Communication Manage room…

Recruit, train, schedule, and manage restaurant staff. Motivate and mentor team members to deliver excellence. Conduct regular team briefings to ensure service consistency. Financial & Sales Management Monitor daily sales, control costs, and optimize profitability. Drive upselling, cross selling, and…