Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large Inbound and Outbound calls. Provide…
Roles and Responsibilities Handle customer complaints and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Identify and assess customer's needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound…
Roles and Responsibilities Handle customer complaints and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Identify and assess customer's needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound…