Key Responsibilities: Accounting & Bookkeeping: · Maintain daily accounting entries and ledgers in Tally. · Handle accounts receivable and accounts payable processes. · Manage company expenses, vouchers, and petty cash. · Reconcile bank accounts, vendor statements, and internal ledgers. Billing…
Key Responsibility Area · Conduct training sessions for new joiners on Outbound process calling standards. · Provide training on calling terminology, scripts, and call quality. · Monitor training progress and ensure batch readiness within timelines. · Develop training modules, presentations,…
Key Responsibility Area · Monitor and evaluate outbound calls handled by associates, including escalated interactions. · Verify medical information and ensure strict adherence to client and compliance guidelines. · Maintain high accuracy levels in documentation, verification steps, and call outcomes.…