Skills: Excellent problem solving & communication Knowledge of CRM/ticketing tools (Zendesk, Freshdesk, Salesforce) Customer focused, organized, adaptable Basic API, integration, troubleshooting understanding Familiarity with analytics tools is a plus Responsibilities: Provide technical support via email, chat & phone Resolve platform,…
Job Title: Customer Success Specialist Job description Requirements: ? 1 2 years of experience in a customer success or support role, ideally within a technology focused company. ? Strong problem solving and communication skills. ? Ability to understand and explain…