Customer Support Associate
Year Udipi, KA, IN, India
Job Description
Skills:
Excellent problem solving & communication Knowledge of CRM/ticketing tools (Zendesk, Freshdesk, Salesforce) Customer-focused, organized, adaptable Basic API, integration, troubleshooting understanding Familiarity with analytics tools is a plus
Responsibilities:
Provide technical support via email, chat & phone Resolve platform, integration & configuration issues Collaborate with product & engineering teams for escalations Maintain documentation & improve customer experience Manage client expectations & ensure satisfaction
Shift: Night
Job Location: Kaup
Job Type: Full-time
Pay: ₹11,000.00 - ₹25,000.00 per month
Work Location: In person
Speak with the employer
+91 9353146575
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Job Detail
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Job IdJD4336210
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUdipi, KA, IN, India
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EducationNot mentioned
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ExperienceYear