ServeasthefirstpointofcontactforcustomersregardingOdoo relatedfunctionalortechnicalqueries.?Manage,track,andresolveclientissuesthroughticketingsystemsOdooHelpdesk.?Log,categorize,andprioritizesupportticketsbasedonurgencyandimpact.?TroubleshootandresolvecustomerqueriesrelatedtoOdoomodulessuchasSales,CRM,Accounting,Inventory,Purchase,Manufacturing,andHR.?Performfunctionaltestingandvalidationforreportedbugsorrequestedcustomizationsbeforeescalationordeployment.?Coordinatewithtechnicalandfunctionalteamstoensuretimelyticketresolutionandaccurateupdatestoclients.?Re testfixes,verifyissueresolutions,andcloseticketsaftercustomerconfirmation.?Documentallissues,troubleshootingsteps,andresolutionsintheinternalknowledgebaseforfuturereference.?Monitortickettrendsandrecurringissues,providingfeedbacktoimproveproductqualityandcustomerexperience.?AssistinUAT(UserAcceptanceTesting)andversiontestingduringOdooupgradesornewdeployments.?Maintainclearcommunicationandfollow upwithclientstoensuresatisfactionandproperticketclosure.?ProvidefeedbacktotheproductandQAteamsforcontinuousimprovementofmodulesandworkflows. RequiredSkills&Qualifications:?Bachelor’sdegreeinBusinessAdministration,ComputerScience,Marketing,orarelatedfield.?1–3yearsofexperienceinOdoo,ERPsystems,orsoftwareproductcoordination(preferred).?StrongunderstandingoftheOdooecosystemandmodules.?Excellentwrittenandverbalcommunicationskills.?Basicknowledgeofcontentmanagement,SEO,andapplistingoptimizationisanadvantage.?Strongattentiontodetailandorganizationalskills.?Abilitytocollaborateacrossdepartmentsandmanagemultipletasksefficiently.Perks&Benefits:?5workingdaysperweek?Flexibleworkinghours?Learninganddevelopmentopportunities?Dynamicandcollaborativeworkculture?Exposuretoglobalclientsandprojects WhyJoinUs:Bepartofanaward winningOdooGoldPartnerteamthatthrivesoninnovation,collaboration,andgrowth.AtBrowseInfo,you’llhavetheopportunitytoworkcloselywithOdooexpertsandcontributedirectlytooursuccessintheglobalappmarketplace. Job Type: Full time Pay: From ?30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Work Location: In person
bout the Role We are looking for a highly motivated and energetic fresher to join our team as a Business Development Executive. This role is ideal for individuals who are passionate about sales, client engagement, and business growth. You will…