Key Responsibility Areas (KRA) 1. Network Infrastructure Management Maintain and troubleshoot LAN and WAN connections, ensuring network uptime and minimal downtime. Perform regular monitoring and performance tuning of network infrastructure. Manage and configure network switches, routers, and access points. Implement…
We are looking for Helpdesk call co ordinator Providing first level contact and conveying resolutions to customer issues. Properly escalating unresolved queries to the next level of support. Tracking, routing, and redirecting problems to correct resources; Answer, evaluate, and prioritize…