Job Description

Key Responsibility Areas (KRA)

1. Network Infrastructure Management

Maintain and troubleshoot LAN and WAN connections, ensuring network uptime and minimal downtime. Perform regular monitoring and performance tuning of network infrastructure. Manage and configure network switches, routers, and access points. Implement and enforce network security policies and protocols.

2. Firewall Administration

Monitor, manage, and update firewall systems to ensure secure data traffic and prevent unauthorized access. Configure firewall rules and VPN tunnels as needed. Analyze firewall logs and take corrective actions against threats or breaches. Ensure compliance with IT security standards and company policies.

3. CCTV System Management

Install, configure, and maintain CCTV systems across office/building premises. Perform regular checks and ensure proper video recording and storage. Coordinate with security teams to provide access to footage when required. Upgrade CCTV systems as necessary to meet surveillance requirements.

4. Biometric System Management

Install, maintain, and manage biometric attendance and access control systems. Coordinate with HR and Admin for integration with attendance software. Perform data backup and troubleshoot system errors or malfunctions. Maintain user records and system logs.

5. Computers and Printers End-User Devices Management Support

Install, configure, and maintain desktops, laptops, and peripheral devices along with operating systems. Ensure timely software and OS updates, antivirus installation, and patch management. Maintain and troubleshoot all printers (including Canon and Xerox multifunction printers, colour printers). Troubleshoot and resolve hardware/software issues. Maintain an inventory of IT assets including computers and printers. Provide Level 1 & 2 support for all end-user issues related to systems and applications. Manage printer network connectivity, toner inventory, and service schedules.

6. Canon/Xerox Machine Management

Set up and configure Canon/Xerox printers, copiers, and multifunction devices. Monitor toner levels, usage patterns, and schedule preventive maintenance. Coordinate with vendors for repairs and servicing. Train users on efficient use of printing/scanning solutions.

7. Server Management

Maintain and administer physical and virtual servers (Windows/Linux). Perform regular backups, system updates, and performance monitoring. Implement and monitor server security policies and user access controls. Ensure high availability, disaster recovery, and business continuity practices.
8.

Power Backup Systems

Monitor and maintain Genset performance, schedule maintenance checks. Maintain Inverters and Battery Backup systems ensuring sufficient uptime for critical systems. Coordinate with vendors for repairs, AMC, or part replacements.

9. Documentation & Reporting

Maintain updated documentation for all systems, configurations, and network layouts. Prepare incident reports, usage statistics, and maintenance logs. Support internal and external audits with required technical documentation.

10. Vendor & AMC Coordination

Coordinate with vendors for hardware procurement, service renewals, and issue resolution. Manage AMC (Annual Maintenance Contracts) for IT equipment and systems.

11. Compliance & Best Practices User Support & Training

Provide Level 1 & Level 2 technical support to end-users. Conduct basic IT training and awareness for staff. Respond to support tickets promptly and maintain SLA compliance. Ensure compliance with company IT policy and industry standards. Enforce regular system audits, access reviews, and policy enforcement. Train users on IT policies, security awareness, and system usage best practices.
Near by candidates will be preferred.

Immediate Joining preferable

Job Types: Full-time, Regular / Permanent

Salary: ?25,000.00 - ?30,000.00 per month

Experience : 2 to 3 Years

Two-wheeler must

Job Types: Full-time, Permanent

Pay: Up to ?30,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off Provident Fund
Education:

Diploma (Preferred)
Experience:

IT support: 2 years (Preferred)
Location:

Saswad, Pune, Maharashtra (Preferred)
Work Location: In person