Negotiate repayment plans and timelines while maintaining customer goodwill. Monitor and track accounts to identify outstanding debts. Update and maintain accurate records of all collection efforts in the system. Provide feedback to the management regarding potential problem accounts. Escalate unresolved…
Negotiate repayment plans and timelines while maintaining customer goodwill. Monitor and track accounts to identify outstanding debts. Update and maintain accurate records of all collection efforts in the system. Provide feedback to the management regarding potential problem accounts. Escalate unresolved…
Negotiate repayment plans and timelines while maintaining customer goodwill. Monitor and track accounts to identify outstanding debts. Update and maintain accurate records of all collection efforts in the system. Provide feedback to the management regarding potential problem accounts. Escalate unresolved…
DRA (Cibil clear required) Contact delinquent customers via phone, email, SMS, or field visits to follow up on overdue payments. Negotiate repayment plans and timelines while maintaining customer goodwill. Monitor and track accounts to identify outstanding debts. Update and maintain…
Comfortable with VLOOKUP Lead and supervise a team of collection agents Set and monitor daily, weekly, and monthly performance targets Provide training, support, and performance feedback Handle escalated customer issues and resolve disputes Ensure compliance with company policies and legal…
Contact delinquent customers via phone, email, SMS, or field visits to follow up on overdue payments. Negotiate repayment plans and timelines while maintaining customer goodwill. Monitor and track accounts to identify outstanding debts. Update and maintain accurate records of all…