Customer Engagement & Needs Assessment Greet walk in customers and make them feel welcome. Ask questions to understand their requirements (budget, usage, preferences: fuel type, model, size, features). Listen to customer concerns and preferences; guide them appropriately.Product Knowledge Learn in…
Key Responsibilities: Promote and sell Mahindra tractors and related products in the assigned territory. Identify potential customers and generate new business opportunities. Build and maintain strong relationships with farmers, dealers, and local communities. Conduct product demonstrations, field visits, and participate…
Telecaller Roles Handle inbound and outbound calls to customers. Promote products or services over the phone. Generate sales leads and follow up regularly. Maintain positive relationships with customers. Act as a link between the company and its clients. Support marketing…
Roles of a Service AdvisorCustomer Liaison Acts as the main point of contact between the customer and the service team.Job Estimator Prepares estimates for service, repairs, and maintenance.Service Coordinator Coordinates with technicians and ensures smooth workflow.Quality Checker Ensures the service…