Job Description

About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world\'s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world\'s most sophisticated clients using leading technology and exceptional service. Working With Us As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We\'d love to learn more about how your interests and experience could be a fit with one of the world\'s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [HIDDEN TEXT]. We hope you\'re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. Role Description: There is an opportunity for an \'experienced and knowledgeable\' applicant to join the Private Capital Administration BPA team in India. The prime responsibility of BPA team is to deal with business support, system upgrades, enable change and support strategic projects. This role involves support of the YARDI Voyager and all its ancillary applications used within PCA business unit. The key responsibilities of the role include: Provide 1st level Production Support for YARDI - Voyager and its ancillary applications, by providing timely resolution for functional and technical queries raised by Real Estate business Interact and liaise with technology team and external vendors to resolve functional & technical queries Analyse operational procedures and processes, working with the Real Estate and Infrastructure Fund operations team to identify areas for automation, to reduce risk and improve efficiency Collaborate, elicit, analyse, outline and develop requirements for dockets and small changes, coordinating with business and technology teams Formulate application testing strategies and test plans, execute test cases (manual or automated) and troubleshoot defects Employ project management tools and techniques when working on docket or project initiatives Develop as a functional Subject Matter Expert for REIF operations and documenting and developing knowledge base cross-training team members Provide support for new business take-on as well as growth within the existing client base Work closely with regional functional managers in various processes / projects to ensure communication and smooth implementation Serve as a Change Advocate; establish trust within the corresponding business teams; gain enthusiasm within the teams The successful candidate will benefit from having: A product expert on YARDI Voyager- Investment Management, Payscan and YSR and SQL Overall experience of 8 -12 years and minimum 6 plus years of YARDI experience Proven experience of supporting system upgrades, testing related to YARDI Voyager - Investment Management module and REIF business Self-starter with advanced analytical and problem solving skills Excellent interpersonal, communication and presentation skills Ability to work under pressure and to prioritise tasks Strong organizational and time management skills CCBA, CBAP or other BA certification would be added advantage

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