Job Description

Job Summary

Role: Window Desktop Support Specialist

Experience: - 5 years

Notice Period: - Immediate joiners

Location- Noida

Mandatory Skills- Automate service operation procedures.

Knowledge of VDI

Responding to Service Desk tickets in a timely fashion

:
Windows Desktop Support Specialist POSITION GENERAL DUTIES AND TASKS: The Windows Desktop Support Specialist reports to the EMS Service Delivery Manager, and partners closely with colleagues performing similar roles and users of the Bank

Virtual Desktop Infrastructure (VDI). The Windows Desktop Support Specialist will have a range of responsibilities including but not limited to:

Supporting Bank staff with problems encountered with their VDI machines

Installing desktop software, resolving capacity constraints, performing Windows configuration

Collaborating with Bank Infrastructure Operations teams in the migration of the VDI platform to VMWare Horizon 8

Developing scripts that automate service operation procedures.

Responding to Service Desk tickets in a timely fashion

Contributing to a culture of knowledge sharing and collaboration within the team

Engaging in change and continuous improvement in operating processes the successful applicant will:

be able to evidence good problem-solving skills; be motivated, organized, a self-starter, proactive, quality-focused; possess excellent verbal communication and comprehension skills;

Experience in a Windows desktop support role in a Windows 7 or Windows 10 virtual desktop environment realized by VMWare Horizon technology

Share your resume to this mail id

indrayani.r@cielhr.com

Recruiter Info

Indrayani Ravindra Marathe

indrayani.r@cielhr.com