Job Description

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we\xe2\x80\x99re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers open more doors than others.

If you\xe2\x80\x99re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Principal Accountabilities: key activities and decision making areas

• Co-ordinate with the region, Group and the local RBWM business to review and implement RIF
• Ensure the rationalization of all recognition schemes to ensure that these comply with the group standard. Whenever needed, provide insights and guidance to redesign schemes as per the requisite norms
• Oversee the coordination of all incentive MIS for sales channels
• Implementation of RIF automation on Employee Incentive Management (EIM)
• Ensure Recognition and Communication activities are conducted
• Manage internal communications for RBWM business
• Design and execute internal communication collaterals through an agency for the purpose of celebrating events and staff success

Customers / Stakeholders

• Engage with Incentives staff to understand incentive payment issues and what behaviors its driving
• To drive desired sales / sales behavior across RBWM through staff recognition activities
• To conceptualize, plan and provide off-line and on-line tools and platforms for effective internal communication within RBWM and between different units of RBWM business and support departments
• Maintain strong relationships with key partners so the RNR activities are conducted in a timely manner
• Have strong Vendor Management skills that will lead to timely delivery of orders
• Coordinate external communications for RBWM business in liaison towards enhancement of the PR value of the business.
• Utilizing the following tools to drive motivational programs

Leadership & Teamwork

• Engage with various RBWM Businesses proactively to develop the percolation of effective communication within RBWM
• Obtain support from business heads through consistent communication and review of the Communication tools available
• Ensure support from all the Business Heads on the Employee Recognition Program, on Internal and External Communications as well as Corporate Social Responsibility

Operational Effectiveness & Control

• Maintain effective control of the on-line and off-line communication in line with the ASP/ INM Internal Communications Guidelines
• Maintain high levels of integrity and information risk standards by adopting and practicing suitable checks and measures.
• Comply with the applicable laws, regulations, Group and local policy related to Sanctions and AML policy of HSBC while undertaking various day to day operations.
• Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a breach/potential breach comes to notice of any staff .
• Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities.
• Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required.
• Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe
• Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC;
• Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager
• Responsible for ensuring adherence with the guidelines laid down in the outsourcing line of Business Procedures for existing as well as new vendors which are being on boarded
• Having oversight on data protection, service level agreements. and undertaking annual vendor risk assessment on the vendors for all outsourced activities from a AML and Sanction Perspective

Requirements

• Minimum Graduation or as required for the role, whichever is higher
• Approximately 5-10 years of relevant RBWM work experience across strategy, sales, planning and execution type roles.
• Experience in sales / service/ distribution experience also required.
• Should be a team player with strong communication, presentation and people skills.
• Should have a strong understanding of the drivers of performance across all RBWM products, segments and propositions.
• Sound understanding of the Company\xe2\x80\x99s branch network, customer segments, products offered and competitive market.
• Ability to build long-term relationships with all stakeholders (customers, employees, peers, etc.)
• University degree Bachelor

Additional Information

• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

Useful Link

Link to Careers Site: Click

You\xe2\x80\x99ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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