Job Description

Visa Processing Consultant / Supervisor for processing the visa applications for AUSTRALIA. Transform others' lives in this role based in India (Hybrid mode of working) Challenging and exciting role with strong career prospects The firm Immigration Hotspot (India), is a growing full-service migration firm headquartered in Melbourne, Australia. Having assisted clients since from over 23 countries in the world, we have managed a range of visa applications, primarily skilled migration, state nominations, complex partner, parent, graduate and employer sponsored cases and are proud to make our clients' dreams come true. In an industry often described as "cold, robotic and lacking personal touch", new migrants don't want to be treated like a number - especially considering the life changing journey they are undertaking.'Why' we do what we do (Our Core Values)1. To add incredible value and truly transform the lives of eachof our clients' and for the greater good of the world (service)2. Make a genuine human connection filled with love, care and respect with each teammate and client and always serve from the heart 3. To realise the highest potential as a human being in each of us along the way (self-transcendence and realisation) With clients seeking a genuine, exceptional, and a highly personalized migration experience at an all-time high, we are calling out to passionate and experienced Visa Processing Consultant or Supervisor to say hello to! Do you have the unwavering drive to truly transform your clients' lives by serving from the heart helping them achieve their migration goal? Are you a natural leader who has proven experience in closing new migration applications along with ensuring that each current client progresses to the next stage as efficiently and as effectively as possible?Then this may be the opportunity of lifetime.Is this You? You share our core values and are natural at making a human connection filled with love, care and respect for each teammate and each of our clients and serve from the heart . You are a natural leader who is energetic, have genuine interest in a long-term career with our growing Australian migration firm You are articulate with excellent communication skills - both written and oral You love systems and processes and understand the crucial role they play in the day-to-day running and ability to scale the firm You have strong research skills in Legendcom to be able to research new and complex matters You will integrate easily and work cooperatively in a busy but fun, social and a welcoming team environment You can comfortably use software (Migration Manager software)Processing Consultant Role Reporting to the Case Manager (Australia), this position is accountable for preparing legally accurate and timely preparation & lodgment of stages of a range of applications along with supporting documents. Efficiently process and effectively manage all visa matter stages from start to finish with effective and efficient use of industry leading Australian migration law software Migration Manager. With exceptional attention to detail in each and every task, ensure clear and concise communication, both written and verbal to foster an effective workflow both with internal and external clients Effectively use all company softwares being the driver of 'Migration Manager' software for initiating client matters, elodgments, client communication & other functions. Be responsible for maintaining up-to-date client records in (Migration Manager) and OMARA Code of Conduct- compliant files under the guidance of the Case Manager/ Registered Migration Agent Confidently meet with and communicate regularly via MS Teams, Hubspot, Zoom Meetings Pro/ Zoom Phone/ Emails etc. with current clients and Corporate clients to prepare & lodge timely and accurate visa applications (all stages) Pro-actively check all information & documents uploaded by clients regularly on Migration Manager portal and liaise via emails and follow up with clients to ensure lodgments remain on track, ensuring team monthly lodgement KPIs are achieved Research and stay up to date on any new requirements for Skilled Migration (GSM) applications: skills assessments, state nomination requirements, GSM visa applications etc. Research, preparation and lodgement of high-quality submissions drafts with the assistance of Case Manager/ Registered Migration Agent in support of various matters Liaise with Department of Home Affairs (DHA) requests (RFI's) on behalf of clients and communicating to both parties timely, and seamlessly keeping client's best interests and the desired visa outcome in mind at all times. Build and maintain relationships with internal team members & clients and other industry stakeholders, authorities etc. Weekly addition of new prospect matters in Migration Manager (MM) who have paid and made meetings bookings for next week (to be actioned on Fridays before COB) via 'Acuity Scheduling software' Liaise, and facilitate referral of current clients to Associates/ partners for health policy issuing purposes for clients in association with IH associates on a case-to-case basis E-meet clients via Teams or Zoom Pro Meetings for case progress update meetings to explain the progress on their matter and the next steps required to be taken to consistently progress with all matters Ensure prompt action, resolution & filling of each incoming email Assist Case Manager/ RMA in researching for solutions to complex cases and as and when required for certain specific matters or adhoc requirements as necessary. Assist with company marketing campaigns and participate in online events etc. (as required. Work on other business-related projects as required. Attract new clients and foster repeat clients within the firm at all times. Timely Lodgement of legally accurate, high quality and decision-ready application stages for various visa application matter types with positive outcome as the objective at each stage. Utilise your excellent written and oral communication skills to effectively communicate with internal and external clients A genuine interest and a sincere approach to adding value to your prospects leading to having a positive impact on their livesSalary & Benefits and Growth Opportunities Starting salary package between Rs. 4 - 6 lacs per annum plus 10% bonus commensurate to experience Life/Work balance - flexible work hours to create that balance in life Super-fast connection to our secure VPN, two 22" monitors, access to all professional suite of Softwares to assist you excel in your role such as: Migration Manager, Microsoft 365, Teams, SharePoint, Zoom, leading crm etc. Annual team retreat, Quarterly team catchups and fun team building activities A wonderful career opportunity for the right person to grow along with the firm and influence the future of the firm in this leadership role We are cognizant of the impact our small firm has on the ecosystem that surrounds us and deeply acknowledge the Universal Intelligence and welcome you to join us on this journey for harmonious co-existence and mutual personal & professional growth. Excited? Feel this is your dream opportunity?Apply today! Note: Due to high number of applications only shortlisted candidates will be contacted. We thank you in advance for your time and interest.Job Type: Full-timeSalary: ?300,000.00 - ?700,000.00 per yearBenefits:

• Flexible schedule
• Paid sick time
• Paid time off
• Work from home

• Morning shift

• How much experience do you have processing the Visa applications for Australia?
• Have you handled international clients directly in your previous role.
• Rate your Oral Communication Skills in English language between 'Good', 'Fluent' or 'Proficient'?
• Rate your Written Communication Skills between 'Good', 'Fluent' or 'Proficient'?

• total work: 4 years (Preferred)